1.1 Studio West Limited t/a This is Travel (“we/us/our”) recognises that your on-line privacy is important, and is committed to its protection. “Personal Data” means the information that we hold about you. This Privacy Policy sets out how we will use your Personal Data.
1.2 By using the Website and by submitting your Personal Data to us, you are giving your consent to the collection, use and disclosure of your Personal Data in accordance with the terms of this Privacy Policy.
1.3 For the purpose of the Data Protection Act 1998 (“the Act”), we are the data controller and we are listed in the Register of Data Controllers under the number Z1359552. The Register of Data Controllers can be accessed through the website www.ico.gov.uk. The Act gives you the right to access your Personal Data by making a request under its provisions. Any access request may be subject to a fee of £10 to meet our costs in providing you with your Personal Data.
2. COLLECTION OF PERSONAL DATA
We collect and use any Personal Data that you voluntarily provide via the Website and/or any registration form that you complete and submit to us. The sort of Personal Data that we will collect and use includes (without limitation) your name, postal address, email address, payment card details, telephone number and other contact details.
3. STORAGE OF PERSONAL DATA
3.1 We have implemented technology and security policies that are intended to safeguard your Personal Data from unauthorised access and improper use.
3.2 We will keep your Personal Data only for a reasonable time and for no longer than is necessary for the purposes described in this Privacy Policy.
4. USE OF PERSONAL DATA
4.1 We will use your Personal Data to carry out the transactions and reservations that you have requested. We may send you information related to a particular transaction and/or reservation and we may also send you communications such as letters, reminders and information about our business.
4.2 We will also use your Personal Data for the following purposes:
4.2.1 to respond to any enquiry you have made;
4.2.2 to send you newsletters and / or alerts or other information regarding our services and/or offers (if you have given your consent for us to do this when you submitted your Personal Data to us);
4.2.3 to evaluate the operation and functioning of the Website, and to make improvements to the Website; and
4.2.4 for internal business purposes, such as generating statistics and developing our strategic and marketing plans.
5.DISCLOSURE OF PERSONAL DATA
5.1 We may disclose your Personal Data to any of the following:
5.1.1 the airlines, hotels (or other accommodation providers), car hire companies, airport shuttle companies or any other service provider involved in fulfilling your travel and accommodation requirements.
5.1.2 any of our service providers or agents including (without limitation) those engaged by us to perform functions such as payment processing and customer support or mailings, providers of prizes in any promotions which we may from time to time organise, database administrators engaged by us from time to time and partner charities;
5.1.3 other selected organisations to enable them to contact you or send you information by post, telephone or email regarding services, promotions or special offers which they may offer (if you have given your consent for us to do this when you submitted your Personal Data to us); and
5.1.4 any person as is necessary, in our sole discretion, to comply with any applicable law, regulation, legal proceeding or governmental request.
5.2 Our disclosure of your Personal Data in accordance with Clause 5.1 above may result in a need for us to send your Personal Data outside the European Economic Area (“EEA”) to a country whose laws may not provide adequate levels of protection of personal data. By submitting your Personal Data to us via the Website and by using the Website you are giving your consent to the transfer of your Personal Data outside the EEA to a country or territory whose laws may not provide adequate levels of protection of Personal Data.
6.COOKIES AND TRACKING TECHNOLOGY
6.1 When you visit the Website, we use certain tracking technology to collect and use the following:
6.1.1 details of where you are on the internet (including without limitation the URL you came from, IP address, domain types, your browser type, the country and telephone area code where your computer is located); and
6.1.2 the pages of the Website that you have visited, the advertisements you clicked on and any search terms that you entered
(together "User Information").
6.2 Your User Information is statistical data about your browsing actions and patterns, and does not identify you as an individual. We may collect User Information even if you do not register as a member on the Website, subscribe to any of our services or otherwise submit your Personal Data to us via the Website.
6.3 We will use your User Information for internal business purposes, such as generating statistics and developing our marketing plans, and will keep it for a reasonable time to enable us to use it for this purpose.
6.4 For the same reason, we also obtain User Information by using cookies. A “cookie” is a small text file or files that the Website places on your computer to identify your computer, to store information about your use and navigation of the Website, and to obtain User Information.
6.5 We can access cookies when you open an email from us or when you visit the Website in the future. We use the information from cookies to improve your experience of the Website and to deliver a better and more personalised service. Cookies enables us to:
6.5.1 estimate the Website’s audience size and usage pattern;
6.5.2 store information about your preferences and therefore allow us to customise the Website according to your individual interests; and
6.5.3 recognise you when you return to the Website.
6.6 With most Internet browsers, you can erase cookies from your hard drive, receive a warning before a cookie is stored or refuse to accept cookies by activating the setting on your browser which allows you to block all cookies. However, if you select this setting you will be unable to access the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.
7. BUSINESS TRANSFERS
We might, as part of our business development, decide to sell our business or assets. It is likely that Personal Data would be included in the transferred business assets. In the event of any such sale (which may be to an entity which is outside the EEA), we may need to send your Personal Data to such entity, who may continue to use the same. By submitting your Personal Data to us via the Website and by using the Website, you are giving your consent to the transfer of your Personal Data to such entities in these circumstances.
8.GOVERNING LAW
This Privacy Policy is governed by and will be construed in accordance with English law. Each Party irrevocably submits to the exclusive jurisdiction of the English Courts for all purposes relating to this Privacy Policy.
